Privacy Policy for Doritis Guest House Maculusso

Effective Date: December 9, 2024

At Doritis Guest House Maculusso, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services, you agree to the terms of this policy.

Our website address is: https://doritis.ao

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, address, and ID details.
  • Booking Details: Dates of stay, room preferences, payment information.
  • Communications: Emails, phone calls, and messages for inquiries or bookings.
  • Technical Data: IP addresses, browser types, and website usage details through cookies or analytics tools.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and confirm bookings.
  • To improve our services and customer experience.
  • To communicate important updates about your stay or promotions.
  • To comply with legal obligations.

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Such as payment processors or housekeeping staff to fulfill your booking.
  • Legal Authorities: When required by law or for safety purposes.

All third parties adhere to strict confidentiality and data protection standards.

4. Data Protection

We implement robust security measures to safeguard your data, including encryption and secure servers. However, no system is completely foolproof, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data usage.
  • File a complaint with your local data protection authority if you believe your data has been mishandled.

To exercise these rights, please contact us at geral@doritis.ao

6. Cookies and Tracking

We use cookies to enhance your browsing experience on our website. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings, though some features of our website may not function properly.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: geral@doritis.ao
  • Phone: +244 571 522
  • Address: Rua Luther King Maculusso, Luanda, Angola